Complete solutions for high-performance call centers
Scale your service, reduce costs and have full control of your operation with a complete communication platform.
Serve more customers, with more quality and less effort — all in one place.
Nvoip for Call Center
Everything your call center needs on a single platform
Simplify your operation and scale with a complete solution.
With Nvoip, you centralize your service channels, automate processes and monitor your team’s performance in real time. All on a single platform.
More efficiency, more control and more results
Reduce costs, automate processes and have full control of your operation in one place.
Multichannel service
Integrate Telephony, WhatsApp, Chat and SMS in one place.
Message automation
Send mass campaigns via WhatsApp and SMS and reach all your customers.
Simultaneous service channels
Make and receive multiple simultaneous calls with the same number.
Real-time monitoring
Monitor the entire operation with real-time metrics and reports.
Reduce your team's overhead with Voicebot and Chatbot
Automate your service with intelligent flows.
Use voicebot and chatbot in your day-to-day operations to speed up service. Reduce queues, handle simple requests in an automated way and allow your agents to focus on what really matters.
Track everything in real time
Have full visibility of your operation with metrics updated in real time.
Monitor indicators such as call volume, waiting time, response rate and team performance.
Ready to use in just a few minutes
Starting to operate with Nvoip is simple. In just a few clicks, your operation is ready to go, without the need to install equipment or complex configurations.
Purchase and activate your numbers.
Configure Service Flows that adapt to your operation.
Integrate with your CRM or ticket system in just a few clicks.
Monitor your operation in real time from day one.
More volume, more savings and conditions tailored to your operation
We know that, in call center operations, the cost per call and per user directly impacts results.
Therefore, Nvoip offers flexible plans that adapt to the size and needs of your operation: