Support: +55 11 4118-6267
Sales: +55 11 4118-6267
Automate calls and serve your customers with a voicebot
Answer calls, direct customers to the right sector and resolve demands without relying on a human attendant.
60%
of customers prefer quick responses.
50%
reduction in abandoned calls.
35%
more efficiency in directing calls.
24/7
Continuous service even outside business hours.
Why use a voicebot in customer service?
Companies that automate telephone service are able to reduce queues, reduce costs and increase the rate of calls answered.
The results appear both in the operation and in customer satisfaction.
Configure without needing code
At Nvoip, configuration is visual, intuitive and completely no code.
In just a few clicks, you can set up voice service flows the way your company needs.
Service flows that adapt to your business
Create service menus (URA), capture options entered by the customer, direct calls to specific queues, sectors or agents and personalize each stage of the call.
Your customer is never lost. Your company never misses calls.
Less effort for your team, more efficiency for your company
Automate repetitive calls, screening and routing.
Your team focuses on the really important services, while the voicebot takes care of the volume.
More productivity, less operating costs.
Faster for the customer, more efficiency for your company
Configure it yourself, at your own pace
Configure your voicebot at your own pace without depending on developers or technical support.
Reduce queues at peak times
Voicebots absorb volume of simultaneous calls without generating excessive waiting.
Less rework for the team
Reduce repetitive calls and keep your team focused on what really matters.
More agility in the first contact
Voicebots take over screening, frequently asked questions and guidance at the first contact.
Track everything in real time
Metrics, reports, call history and flows followed in each service.
See where customers are falling off, how long they spend at each stage and where to improve.
Stop missing opportunities due to lack of service
If the team is available, the customer is directed.
If it is out of hours, the voicebot guides and collects information.
Ready to automate your phone support?
Configure your voicebot right now and see how simple it is to provide better service and reduce costs with Nvoip.
Frequently Asked Questions
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Nvoip is a communication platform that helps businesses deliver better customer service through voice, chat, and WhatsApp channels.
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