Overview of Kommo Integration
Kommo is a CRM that simplifies customer relationship management. It centralizes data, manages sales, provides a complete customer history, and automates tasks. It also features personalized funnels, task management, and models/bots for non-coding workflows, making customer acquisition easier. By connecting to popular apps, it streamlines interactions across various channels. In summary, Kommo is an efficient solution for organizing data, automating processes, and boosting sales.
Calls, SMS, and WhatsApp inside Kommo
With Nvoip connected to Kommo, your team makes calls, sends SMS, and sends approved WhatsApp templates without leaving the lead, contact, or company card. Every interaction is logged automatically in the Kommo history.
- One-click calls from the card, with duration, time, and recording logged in the history.
- SMS to the phone number on the card.
- WhatsApp templates approved by Meta.
- Automatic logging of every call and message on the lead, contact, or company.
How to connect
- In Kommo, open Settings > Integrations, search for Nvoip, and install the integration.
- Authorize Nvoip to access your Kommo account.
- Connect your Nvoip account by signing in with your user, without copying tokens or passwords.
- Open a card and test a call, an SMS, and a WhatsApp template.
The connection uses OAuth: no Nvoip credential is typed into Kommo or stored in the browser. To use WhatsApp, you need a number connected to Nvoip with approved templates. Usage of each channel is billed according to your Nvoip plan.
